Last updated: 24.12.2025

At BalaboaFlow, your privacy is respected. We collect only the information that is necessary to provide our services and communicate with you in a clear and transparent way.

Who we are? BalaboaFlow, Location: El Médano, Tenerife, Spain, Email: info@balaboaflow.com, Website: www.balaboaflow.com

 

What personal data we collect?

We may collect the following information: Name and email address (contact forms, orders), Billing details required to process payments, Order and purchase history, Payments are processed securely by third-party payment providers. BalaboaFlow does not store or have access to your full payment details.

Why we collect your data?

Your data is used only to: Process orders and deliver products or services, Respond to inquiries or communication, Comply with legal and accounting obligations, We do not sell, rent, or share your personal data with third parties for marketing purposes.

 

Legal basis:

Data processing is based on: Your consent, The performance of a contract (purchase of services or products)

Legal obligations under EU and Spanish law.

Data retention: Your data is kept only for as long as necessary to fulfill its purpose or comply with legal requirements.

Your rights: Under GDPR, you have the right to: Access your personal data, Request correction or deletion, Withdraw consent at any time, Request data portability, File a complaint with a supervisory authority.

You may exercise these rights by contacting us at:
📧 info@balaboaflow.com